Microsoft MANAGED SERVICES for enterprises
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Communication Square - Microsoft Managed Service Provider
At Communication Square, our managed services are not just about support; they’re a promise of partnership. Our offerings are segmented into three critical portions to ensure comprehensive coverage:
As your technology partners, we don’t just react; we anticipate. By staying ahead of the curve, we help you make informed decisions regarding Office 365 licensing, Azure utilization, and more.
Seamless functioning is non-negotiable. With our ongoing support, you have experts at your disposal, ensuring every minor hiccup is promptly addressed.
Recognizing that every business has unique needs, our services come with an array of add-ons. This flexibility ensures that you always get exactly what you need.
Why Switch to Communication Square Enterprise Support Plan Over Microsoft Unified Support?
Microsoft Unified Support, though comprehensive, can be a steep financial undertaking, with its plans ranging from $25,000 to a whopping $175,000 annually. Moreover, the costs can further escalate based on your software costs, with charges as high as 12% of your annual spend on Azure/Dynamics.
Plans/Services | Description | Products/Examples |
---|---|---|
Advisory & Planning | ||
Office 365 Licensing Optimization | Best practices & recommendations for Office 365 licenses | Exchange, SharePoint, Teams, OneDrive, Yammer, Planner |
Proactive Cloud & Azure Licensing | Guidance on Azure utilization, billing & license planning | Azure VMs, Azure Blob Storage, Azure SQL |
Technical Training | Access to training resources on Microsoft products | Teams, SharePoint, Dynamics 365 |
Security Awareness Trainings | Periodic training on cybersecurity best practices | Phishing, Password Hygiene, Two-factor Authentication |
Virtual CIO | Monthly strategic planning meetings | Cell |
Compliance Advisory | Expert guidance on compliance standards | HIPAA, GDPR |
Account Management | Assigned Customer Success Account Manager | Cell |
On-going Support | Cell | Cell |
Proactive Monitoring | Monitoring and immediate response to critical events | System Health, Storage, Application Uptime |
Office 365 Support | In-depth support for Office 365 applications | Exchange, SharePoint, Teams, Yammer, PowerBI |
Threat Management | Security threats protection, detection, and remedy | Microsoft Defender, Intune, Cloud App Security, Azure Sentinel |
Azure Support | Comprehensive assistance with Azure products & services | Azure Active Directory, Azure Logic Apps |
On-Premises Microsoft Applications Support | Assistance for Microsoft apps not in the cloud | SQL Server, Windows Server |
Add-Ons | Cell | |
Direct End User Support | Personalized assistance to end-users | Desktop Troubleshooting, Software Installation |
Cloud Backup | Cloud-based backup solutions | Data Backup, Disaster Recovery |
On Site Support | Personalized assistance at your location | Cell |
3rd Party Applications Support | Expert guidance for third-party apps | Adobe Suite, SAP, Salesforce |
Hardware Support | Support for hardware-related issues | Servers, Workstations, Routers |
Network Support | Solutions for network-related issues | VPN, WAN/LAN, Bandwidth Troubles |
Microsoft 365 Managed Services for Enterprise Pricing
FREE
$
0
/mo
USD 0/month (USD 250/- Support Ticket)
BASIC
$
500
/mo
Starting at USD 500/month - for up to 50 users (excluding Add-Ons)
Add-Ons
Direct End User Support
Cloud Backup
On Site Support
3rd Party Applications Support
Hardware Support
Network Support
STANDARD
$
1,000
/mo
Starting at USD 1000/month - for 50-200 users (excluding Add-Ons)
Add-Ons
Direct End User Support
Cloud Backup
On Site Support
3rd Party Applications Support
Hardware Support
Network Support
PREMIUM
$
2,000
/mo
Starting at USD 2000/month - for 200-500 users (excluding Add-Ons)
Add-Ons
Direct End User Support
Cloud Backup
On Site Support
3rd Party Applications Support
Hardware Support
Network Support
PAYG
$
0
/yr
USD 0/year (USD 250/- Support Ticket)
STANDARD
$
5,000
/yr
Starting at 5,000/yea r- for up to 50 users (excluding Add-Ons)
Add-Ons
Direct End User Support
Cloud Backup
On Site Support
3rd Party Applications Support
Hardware Support
Network Support
PREMIUM
$
10,000
/yr
Starting at USD 10,000/year - for 50-200 users (excluding Add-Ons)
Add-Ons
Direct End User Support
Cloud Backup
On Site Support
3rd Party Applications Support
Hardware Support
Network Support
Enterprise
$
2,000
/yr
Starting at USD 2000/year - for 200-500 users (excluding Add-Ons)
Add-Ons
Direct End User Support
Cloud Backup
On Site Support
3rd Party Applications Support
Hardware Support
Network Support
Why Trust Communication Square for Microsoft Managed Services?
We're not just a service provider; we are your strategic ally in the realm of Microsoft Managed Services. With a keen focus on Azure Managed Services and Microsoft 365 managed services, our expertise spans a broad spectrum. Whether you're looking for insights into office 365 managed services, want to explore azure managed services pricing, or are in search of a reliable Microsoft managed service provider, Communication Square is the name to trust. As leaders in Azure cloud managed services and premier Azure managed service providers, our aim is to ensure that you make the most of your Microsoft investments. So, if it’s comprehensive 365 managed IT services or specialized m365 managed services you seek, we’ve got you covered.
Join hands with Communication Square and embark on a journey of growth, innovation, and unmatched efficiency.
Why Communication Square for Managed Services?
Communication Square is the right partner to provide the best Microsoft solutions and Managed Services for Office 365 to support our customers in their Digital Transformation initiatives. With more than 7 years of experience working with Microsoft, we have the best team of experts providing services worldwide and available 24/7.
Top Microsoft Managed Services Gold Partner!
Managed Services FAQs
An IT Managed Service Provider is a company that assists organizations with the IT infrastructure, maintenance and other technical assistance, along with handling end-user systems, remotely. Offering services such as technology auditing, remote desktop support, application managed services, among others, IT MSPs ensure business continuity that is key to improving business performance. Unlike outsourcing, MSPs take a holistic approach in offering technology services that meet excellence.
These are the two leading models in the area of IT business support. Break/Fix method is the process of offering IT service support through a fee-for-service model. Under this model, the client is serviced on demand and billed only for that specific service received. Whereas, Managed IT Services refer to the shared responsibility pertaining to an organization’s entire IT ecosystem. Unlike on-demand assistance in break/fix service, MSPs work off-premise to keep the client’s systems and networks well maintained, monitored, secured and updated on time well before the need arises.
Wide range of services is the prime reason that is driving the IT businesses towards Managed IT Services. Owing to the rising demands and pace of releases, organizations are taking a closer approach to maintenance and monitoring. This is when the IT operations demand increased efficiency, improved dependability, enhanced security and compliance, advanced access to emerging technologies, predictable pricing and more. MSPs take care of these aspects as a shared responsibility taking up some part of the organization's maintenance and operational burden. These advantages make Managed IT Services the businesses’ choice.
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